Frequently Asked Questions

Within Riyadh, delivery takes 1 to 4 business days .
Outside of Riyadh, delivery takes 1 to 8 business days depending on the shipping company and the region.

Yes, installment service is available for up to 12 monthly payments through our partners Tabby, Tamara, and Imkan .
The number of payments available depends on each customer's credit history as assessed by the financing entity.
You can choose the appropriate installment method while completing the purchase process from the payment page.

Yes, you can request a return or exchange within 3 days of the date of receipt.
Provided that the product is in its original condition and has not been used.
In the event of a manufacturing defect, the customer will be compensated without any additional charges.

Yes, all prices on the website include VAT at a rate of 15% .

Yes, all builds are fully tested and have genuine Windows 11 Pro installed before shipping.
So that the device is ready to operate immediately upon receipt.

Yes, you can contact the sales team to select the appropriate components according to your preferences and budget.

Some packages include a monitor, keyboard, and mouse.
The details are clearly stated on each product page .

We offer several secure payment methods:

Mada cards / Visa / Mastercard

Real-Time Bank Transfer

Pay in installments via Tamara, Tabi, or Imkan

Yes, after the order has been shipped, the tracking number will be sent via email or text message.

Yes, every device is fully tested and operated to ensure performance and stability before shipping.

We work from Sunday to Thursday , from 10 am to 7 pm .

We respond to inquiries received outside of this time as quickly as possible.